Thankyou for trusting us with your information. At Medicancard we’re committed and passionate about protecting your privacy, personal information and data.   


This privacy notice applies to all information collected through our website, services, enquiries and orders.


If we update this privacy notice, the updated version will be retitled with “revision” and the date of the update. The version will be effective as soon as it’s published.


If you would at any time like to review or change the information in your account or terminate your account, you can contact us at or Log in to your account settings and update your user account.


If you have any questions about this privacy notice or our practices with regards to your personal information, please contact us at




The personal information we collect is limited to; the name you provide, email address, mailing address and date of birth.


We only collect information provided to us on a voluntary basis (when registering your interest or using our products or services).  


If you make a purchase, we don’t store any payment data such as your credit card number or security code. To find out about how our payment provider stores your banking information, please contact  




We use your personal information to complete and manage your order, or to respond to any enquiries before your order is dispatched.




The name and address information provided on checkout will be processed in order to complete and dispatch your order. Otherwise, we will only share your personal information with your strict consent (if we still hold the information). 

Information disclosed to our legal advice team will be at your own discretion, and will never be shared or discussed outside of your private conversation. 

We do not respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.




We store your order information until your order has been dispatched. Your order information will be deleted and replaced with a unique ID that you can use to access your services. 


Your enquiry information will be deleted after a maximum of 6 months of non-contact. Please contact to remove your information immediately.


Information disclosed to our legal advice team will be deleted at the advisors discretion, or upon your request for immediate removal.




Your order information is stored on an encrypted drive until order fulfilment. Your enquiry information is stored on an encrypted cloud storage server for 6 months. 




We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at